This module develops student awareness of the process of technological innovation and of its strategic value, its impact on competitiveness. The management of technological and innovation requires an understanding of the dynamics of technological change and this will be a focus of the input. Participants will acquire the main conceptual frameworks and practical tools related to technology and develop their skills in management of technological change.
Operations management concerns all forms of enterprise: manufacturing and service, public or private, profit and non-profit. The input will focus on strategic operations management and implementation of efficient operational processes (rather than quantitative modeling). Through this approach students acquire an overview of the main managerial methods that are applied to operational challenges today.