You are here

How to Rework Your Internal Organization Using the Lego® Serious Play® Method?

Published on
12 February 2018

Fourteen employees at the Isère Media Library took part in a Lego® Serious Play® workshop that was delivered by three accredited coaches from Grenoble Ecole de Management. The goal was to rethink operating processes in order to improve the efficiency of this public service.

Invented 15 years ago by Lego®, the Lego® Serious Play® Method has invaded France thanks to two professors and trainers, Jean Semo and Marie Dupont. Three GEM employees ( Isabelle Patroix, Anne-Cécile Hirlemann et Alexia Audemar) completed the 40 hour coach training program. As GEM playground manager, Isabelle Patroix is in charge of promoting the school’s serious game activities such as the workshop implemented for the Isère Media Library.

Overtime, employee missions at the Media Library have slowly transformed. Mobile “bus” libraries have disappeared while new missions have been developed to manage film content, video games and other recent types of media. However, despite these evolutions, the 14 employees still share the same fundamental goal: to facilitate the general public’s access to content.

The goal of the workshop was to rethink this transformation by understanding the library’s current processes and exploring other possibilities for collaboration. The team came together last december for a day of group work on the subject of reorganizing each person’s mission. To facilitate this task, the GEM coaches helped participants build a fun and interesting program to implement change.

Lego® Serious Play® allows for metaphors and turns ideas into concrete questions

What is a media library? What are its missions? How do various actors interact? The first step for the media library's employees was to take part in a shared experience thanks to the discovery of a new learning tool.

"The first collaborative building activity with Legos® helps create a realistic view of your group and the interactions that exist between various members of the team. The method encourages participants to speak with their hands instead of their intellect. The variety of possible constructions opens the door to metaphors and turns ideas into concrete questions about key values. The activities enable them to say so much more through what they're building. For example, one of the first exercises is to build the 'your ideal tower'. For some participants this means a symmetrical and spacious foundation, for others its a very tall tower and yet again, for others its all about building a solid foundation," explains Isabelle.

Optimizing connections

After discovering the method and defining their roles, the next step for participants is to create a professional identity. The idea is to illustrate connections between one's missions and the missions of other employees by identifying shared interactions both internally and externally.

"The Lego® Serious Play® Method enables participants to consider possible changes in concrete terms: a person is absent, a service disappears, etc. By moving Legos®, participants can visualize how various elements impact each of their professional identities." The goal is to raise awareness and facilitate a shared vision. Isabelle concludes: "The Media Library's first work session was designed to open the door to new ideas. The entire program will lead to the creation of new job profiles and services that will be better suited to match the needs of the current library and its users."

On the same subject

  • Une bibliothèque 100% virtuelle pendant le confinement… Et ensuite
    Published on 09 July 2020

    COVID-19: How to reinvent library services respecting current public health measures?

    The school's Playground teams have just designed a new serious game that is particularly timely. The goal is to train librarians to find new ways of encouraging users to come (back) to the premises. At the same time, reorganization was essential...

  • La micro-aventure ré-enchantera-t-elle le tourisme de demain ?
    Published on 17 July 2020

    Will micro-adventures revitalize the future of tourism?

    How can you integrate moments of wonder into a busy daily schedule? Micro-adventures offer a new trend in tourism that encourages participants to be local adventurers and bring wonder into their daily lives.

  • Medical Game Jam. Des jeux en ligne pour nourrir la recherche médicale
    Published on 16 December 2019

    Medical Game Jam: online games to develop medical research

    Medical research often relies on a community of volunteer patients who participate in studies. In order to expand the pool of potential participants, the Medical Game Jam offered an opportunity to create online games that would attract participants...

  • Finethics est un nouveau serious game immersif créé en collaboration avec des professionnels de l’entreprise et des étudiants dont le but est d'aider les futurs leaders à construire leur engagement éthique.
    Published on 13 November 2019

    An immersive new game to better anticipate ethical dilemmas

    The Kerviel, Mediator, horse meat litigations… scandals and malpractice spare no sector. Would the people involved have made the same decisions at different times in their lives? Do they agree with the decisions they made? To react better in the...

  • Finance de demain : construire l’éthique des futurs leaders, avec les entreprises
    Published on 21 October 2019

    The future of finance: training ethical leaders with the support of business

    Using a variety of tools such as the serious game Finethics, Grenoble Ecole de Management and the network Finance de demain is encouraging professionals in the finance sector to question their practices and help shape an ethical future for finance.

  • 1ère « Medical Game Jam » du 15 au 17 novembre à Paris (Hôpital de la Pitié-Salpêtrière AP-HP)
    Published on 17 September 2019

    First « Medical Game Jam » November 15th – 17th, 2019, Paris

    "Medical Game Jam: Medical research comes into play!" is the name of the first "Medical Game Jam" taking place on November 15th-17th, 2019, at the Hôpital de la Pitié-Salpêtrière AP-HP. Organized by ComPaRe and Grenoble Ecole de Management, it is...

  • 1ère « Medical Game Jam » du 15 au 17 novembre à Paris (Hôpital de la Pitié-Salpêtrière AP-HP)
    Published on 17 September 2019

    1ère Medical Game Jam du 15 au 17 novembre à Paris

    Organisée par ComPaRe (Communauté de Patients pour la Recherche de l’AP-HP) et Grenoble Ecole de Management (GEM), l’événement est destinée aux patients, aux étudiants et aux professionnels du monde du jeu vidéo, de la médiation scientifique et de l...

  • 21 jours pour innover : une mission pas impossible
    Published on 21 December 2018

    21 days to innovate: a serious game to improve innovation!

    It takes 21 days to change a habit. What if a serious game could change our innovation habits in 21 days?

  • Casabio, défi de la rentrée à Grenoble Ecole de Management
    Published on 23 November 2018

    Casabio: students meet the challenge of ethical commerce

    First-year students at Grenoble Ecole de Management kicked off the year with a serious game challenge to dream up innovative services and products for partner companies. Casabio, an organic store brand, participated in the first-year challenge and...

  • EQUIS : GEM ré-accréditée pour 5 ans
    Published on 01 October 2018

    EQUIS: GEM re-accredited for 5 years

    Grenoble Ecole de Management’s EQUIS accreditation renewed for the maximum period of 5 years, via a simplified procedure.

  • Published on 06 December 2018

    Serious game online: 15 min a day to make innovation a routine

    Grenoble Ecole de Management's new serious game « 21 days, The Innovation Quest » has been awarded the Silver Award in the Cultivating Curiosity category of Re-imagine Education, the international competition rewarding educational innovative...

  • Published on 27 September 2018

    A Rubik’s Cube to foster disruptive innovation

    A serious game based on a Rubik’s Cube? Discover the potential to create disruptive innovation through a day of gaming. 150 young professionals at Engie participated in a Grenoble Ecole de Management “Cubification” day to foster innovation.

  • rentree 2018 : grenoble ecole de management met ses etudiants au defi
    Published on 14 September 2018

    New intake 2018: Grenoble Ecole de Management puts its students to the test

    Grenoble Ecole de Management (GEM) is to launch the “2018 Intake Challenge” to welcome new students in the Grande Ecole program. From September 17th to October 3rd, incoming students will be challenged to work together to come up with bright ideas...

  • Hélène Michel GEM
    Published on 28 May 2018

    Gamification & Innovation Masterclass

    Dr. Hélène Michel, full time professor at Grenoble Ecole de Management and well known for her research and development of serious games and innovative learning tools, will soon be hosting an exclusive Gamification...

  • Superwisor a serious game to enhance doctoral guidance
    Published on 12 December 2017

    Superwisor Wins Re-Imagine Education Bronze Awards

    The Serious Game Superwisor has won Re-Imagine Education Bronze Awards for the MBA & Executive Education Category

  • Bright Ideas, a new serious game by Grenoble Ecole de Management
    Published on 30 August 2017

    Bright Ideas: a new serious game

    A mysterious black box lies against a wall across the lobby at Grenoble Ecole de Management. Even from this distance, one can see rainbow colors blinking from the top of it.

  • Published on 17 November 2016

    Michelin Innovates Using Serious Games

    Michelin innove dans son approche de services de la mobilité grâce à l’open innovation, au serious Game "Tech It ! " et avec les étudiants de GEM.

  • Published on 17 November 2016

    Mobilité : comment Michelin innove

    Michelin innove dans son approche de services de la mobilité grâce à l’open innovation, au serious Game "Tech It ! " et avec les étudiants de GEM.