This module introduces the skills needed to effective manage across borders and to make cultural diversity an asset rather than an organizational liability. The focus is on ways to avoid conflict which will allow organizations to develop international teams through effective cross-cultural communication. Case examples and identification of the barriers to successful communication and teamwork will enable managers contribute to the international development in their organization.
You will learn first by negotiating with cases, and then by stepping back to compare your approach and results with those of your classmates. You can test your analytical skills and experiment with new techniques. Special preparation and follow-up assignments will encourage you to draw practical lessons from your personal experience. You will also have the chance to exchange feedback with your classmates in a structured way and finally to reflect on your negotiation experience and how you have changed as a negotiator.